PrePaid Support Plans

Mobile Techs PrePaid Support Plans are available in block packages listed below, these support plans purchased in advance offer discount rates compared to our standard per minute remote support charges. The included hours once purchased can be used as required for remote assistance with your home or office PC.

These are our standard packages for basic remote PC support, if you would like a quotation on remote server assistance please contact our support centre on 1300 644 588. Mobile Techs can provide remote support services for all versions of Windows Server and Linux environments. Server plans include 24/7 monitoring and scheduled maintenance tasks to ensure your business remains operational.

Our default plans listed below are not subscription based, you will have 2 months to use the included remote support time. If however you would like to subscribe to a monthly recurring system we offer a 5% discount to 6 month contracts and a 10% discount on yearly. For more information please contact our support center on 1300 644 588

  • Basic Package

    $170
    • 2 Hours Remote*
    • Application Installs
    • Windows Updates
    • PC Cleanup
    • Single PC Supported^^
    • Business Hours Only**

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  • Home Network

    $330
    • 4 Hours Remote*
    • Application Installs
    • Windows Updates
    • PC Cleanup
    • 2x PC Supported^^
    • Business Hours Only**

    Enquire Now
  • Small Business

    $500
    • 6 Hours Remote*
    • Application Installs
    • Windows Updates
    • PC Cleanup
    • 4x PC Supported^^
    • Business Hours Only**

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  • Enterprise

    $840
    • 10 Hours Remote*
    • Application Installs
    • Windows Updates
    • PC Cleanup
    • 10x PC Supported^^
    • After Hours Emergency^

    Enquire Now

Remote Support Benefits

Discounted Rates

Purchasing Mobile Techs PrePaid Service credits offers discounts on our standard remote support charges.

Anti-Virus Scans/Updates

Keep your computer clean with Mobile Techs Remote Support. We can update your anti-virus and check your system for infections.

Easy Configuration

Just picked up a new printer or other network device? Just connect it to your computer and let us handle the rest!


Take Us With You

Mobile Techs Remote Support Service can be requested anywhere there is an active internet connection. Giving you the freedom to move around.

Save More!

PrePaid support account holders receive special susbcriber only discounts on new hardware and software for your computer.

Secure Service

Our remote support software uses the latest in encryption to ensure your data remains safe.


Fine Print!

** - Business Hours are 8:30am - 5:00pm Monday to Friday - Australian Eastern Standard Time

* - Remote service minimum usage 10mins, billed in 5 minute increments (eg. 4mins = 10mins / 12mins = 15mins)

^ - Emergency Support is remote only, once registered the customer is provided a Toll Free 1800 number and a personal PIN for authentication.

^^ - When registering Mobile Techs will require the PC name for integration into our billing system.