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# Mobile Techs IT Consulting

## Sitemaps
- [XML Sitemap](https://www.mobiletechs.com.au/sitemap_index.xml): Includes all crawlable and indexable pages.

## Posts
- [Home Assistant: An Advanced GoodWe Inverter and Battery Dashboard](https://www.mobiletechs.com.au/home-assistant-an-advanced-goodwe-inverter-and-battery-dashboard/): A complete build of a GoodWe hybrid inverter and battery dashboard in Home Assistant: every template sensor, every panel, the automations the data makes possible, and the mistakes made on the way. Entity names are GoodWe's; the structure, the maths and the traps apply to any inverter with a local connection.
- [IT Requirements for Medical and Allied Health Practices in Australia](https://www.mobiletechs.com.au/it-requirements-for-medical-and-allied-health-practices-in-australia/): A medical practice holds the most sensitive data a small business can hold, and the law treats it that way. The small-business exemption in the Privacy Act does not apply to anyone providing a health service, so a two-physio clinic in Robina carries the same obligations as a hospital. This is the technology baseline for a general practice, specialist rooms or an allied health clinic in 2026.
- [Storm Season IT Checklist for Queensland Businesses](https://www.mobiletechs.com.au/storm-season-it-checklist-for-queensland-businesses/): Storm season on the Gold Coast runs from October to April. Somewhere in that window the power will drop mid-afternoon, come back twice, and go again. The damage to your IT is done in the second or two of that flicker, not in the hours the lights are off. This is what to do in September so that January is an inconvenience rather than a claim.
- [Windows 10 Is Out of Support: Upgrade, Replace or Pay](https://www.mobiletechs.com.au/windows-10-is-out-of-support-upgrade-replace-or-pay/): Windows 10 stopped getting security updates in October 2025. The paid extension that kept business machines patched for a year runs out on 13 October 2026, and the second year costs double. If you still have Windows 10 desktops in the office, this is the month to decide what happens to them.
- [Wi-Fi That Reaches the Whole Building: Mesh, Access Points, and Why the Provider’s Router Falls Short](https://www.mobiletechs.com.au/wi-fi-that-reaches-the-whole-building-mesh-access-points-and-why-the-providers-router-falls-short/): The router your internet provider posted out was built to a price and put where the NBN cable came in, which is usually a cupboard at one end of the building. Wi-Fi does not go through rendered brick, foil-backed insulation or a Colorbond shed wall, and no plan upgrade changes that.
- [The 3-2-1 Backup Rule for a Small Business: What to Keep, Where, and Why Microsoft 365 Is Not a Backup](https://www.mobiletechs.com.au/the-3-2-1-backup-rule-for-a-small-business-what-to-keep-where-and-why-microsoft-365-is-not-a-backup/): Ask a business owner whether they have backups and most say yes. Ask where the backup is and the answer is usually "the cloud", meaning Microsoft 365 or Google Workspace. That is where the data lives. It is not a backup of it. Ransomware, a deleted mailbox and a disgruntled ex-employee with admin rights all reach the cloud copy just fine.
- [NBN Connection Types in Australia: What You Have, How to Fix It, and How to Get Off Copper](https://www.mobiletechs.com.au/nbn-connection-types-in-australia-what-you-have-how-to-fix-it-and-how-to-get-off-copper/): Seven different technologies deliver the NBN to Australian homes and businesses, and they fail in different ways. The fix for a dropout on FTTN has nothing in common with the fix for a dropout on HFC, and half the "NBN is down" calls we take on the Gold Coast turn out to be the router, the Wi-Fi or the plan.
- [Home Assistant and Claude Code: Setup, Usage and Control From Your Phone](https://www.mobiletechs.com.au/home-assistant-claude-code/): Home Assistant runs the house. Claude Code runs in a terminal and can read files, run commands and talk to other services over MCP. Connect the two and you can ask Claude to check the state of every exposed device, write automations, dig through logs and fix a broken YAML block, from the same window you use for everything else.
- [Monitoring Your Solar and Battery in Home Assistant (GoodWe and Others)](https://www.mobiletechs.com.au/home-assistant-solar-battery-monitoring/): The manufacturer's app shows you today's generation and the battery percentage. Home Assistant shows you the lot, keeps the history on your own hardware, and lets you act on it: run the pool pump when export starts, hold the hot water until the battery is full, get a notification when the inverter faults at 2pm on a Tuesday.
- [Does Your Business Need an Incident Response Plan? (With Free Fillable Template)](https://www.mobiletechs.com.au/incident-response-plan-template/): There is no single law that says "you must have an incident response plan" — but between the NDB scheme, the Cyber Security Act's 72-hour ransomware reporting, insurer requirements and directors' duties, the requirement is real. What a plan must contain, and a free fillable PDF template to build yours.
- [IT Requirements for Accounting Firms in Australia: The 2026 Baseline (Including Offshore Teams)](https://www.mobiletechs.com.au/it-requirements-accounting-firms-australia/): Tranche 2 AML/CTF, the TPB Code Determination and record data breach numbers have made an accounting practice's technology stack a regulated object — and offshore staff add a layer of obligations that are largely technical in how they get satisfied. What current Australian regulation demands of your infrastructure.
- [IT Requirements for Law Firms in Australia: The 2026 Baseline](https://www.mobiletechs.com.au/it-requirements-law-firms-australia/): Tranche 2 AML/CTF obligations, record data breach numbers and new court protocols on AI have made a law firm's technology stack a regulated object. Here's what current Australian regulation actually demands of your infrastructure — and how Mobile Techs IT Consulting builds and maintains that baseline.
- [IT Services for Child Care Centres in Queensland: Privacy, Data Security and Compliance](https://www.mobiletechs.com.au/child-care-it-services-queensland/): Queensland child care centres must protect sensitive family data under the Privacy Act and NQF. Learn the key IT security and compliance requirements — and how Mobile Techs, with Blue Card–cleared staff, can help.
- [Sunshine Coast Scam Warning: Fake “Virus” and “Bank” Calls Targeting Residents](https://www.mobiletechs.com.au/sunshine-coast-scam-warning/): Sunshine Coast Police warn of scam callers claiming victims' PCs are infected or impersonating bank staff to move money to a fake 'safe account'. What to watch for, and where to get real help.
- [Tech Support Scams: Fake Calls and Browser Pop-ups](https://www.mobiletechs.com.au/tech-support-scams-fake-calls-and-browser-pop-ups/): How fake 'Microsoft' phone calls and scary browser pop-ups trick people into installing remote access tools or paying for phantom repairs — and how to safely shut them down.
- [Insider Threats](https://www.mobiletechs.com.au/insider-threats/): Insider threats — from malicious data theft to accidental exposure by well-meaning staff — cause a huge share of breaches. Learn the types, warning signs, and how to protect your organisation.
- [Multi-Factor Authentication (MFA)](https://www.mobiletechs.com.au/multi-factor-authentication-mfa/): Multi-Factor Authentication adds a second verification step beyond your password. Even if an attacker has your login details, MFA can stop them cold. Here's how it works and how to set it up.
- [Public Wi-Fi and Hotspot Safety](https://www.mobiletechs.com.au/public-wi-fi-and-hotspot-safety/): Free public Wi-Fi is not what it seems. Evil-twin hotspots, rogue captive portals, and auto-join betrayal can hand your data to attackers. What makes public Wi-Fi risky and the safer options to use on the road.
- [Password Managers in Practice](https://www.mobiletechs.com.au/password-managers-in-practice/): Nobody can remember 80 unique passwords — so stop trying. How password managers work, their hidden gotchas, and how to move from reused passwords to a unique credential for every account.
- [Wi-Fi Deauthentication Attacks and Prevention](https://www.mobiletechs.com.au/wi-fi-deauthentication-attacks-and-prevention/): A single forged management frame can knock your devices off your Wi-Fi. How deauth attacks work, why older WPA2 networks are vulnerable, and how WPA3 with Protected Management Frames shuts them down.
- [433 MHz Device Vulnerabilities and Prevention](https://www.mobiletechs.com.au/433-mhz-device-vulnerabilities-and-prevention/): The 433 MHz remotes and sensors on your garage, gate, alarm and doorbell can be captured and replayed by anyone with a cheap SDR. What makes them vulnerable, and how to upgrade to rolling-code and encrypted alternatives.
- [Cryptography and PKI Fundamentals](https://www.mobiletechs.com.au/cryptography-and-pki-fundamentals/): The essentials of modern cryptography in plain English: symmetric vs asymmetric encryption (AES, RSA), hashing, digital signatures, TLS and PKI — and where each one fits.
- [Secure Software Development Practices](https://www.mobiletechs.com.au/secure-software-development-practices/): The OWASP Top 10, shift-left thinking, secure coding practices — why building security into software from day one costs a fraction of trying to patch it in after release.
- [Threat Intelligence and Advanced Persistent Threats](https://www.mobiletechs.com.au/threat-intelligence-and-advanced-persistent-threats/): How nation-state advanced persistent threats, cybercriminals, hacktivists and insiders operate, how threat intelligence informs defence, and how MITRE ATT&CK maps attacker behaviour end to end.
- [Incident Response and Digital Forensics](https://www.mobiletechs.com.au/incident-response-and-digital-forensics/): The six-phase incident response lifecycle — prepare, identify, contain, eradicate, recover, learn — plus evidence preservation and chain-of-custody basics for a calm, effective response.
- [Zero Trust Security Model](https://www.mobiletechs.com.au/zero-trust-security-model/): Why perimeter security is obsolete, what 'never trust, always verify' actually means, and how organisations move to a Zero Trust architecture that assumes breach and limits blast radius.
- [Understanding Data Classification](https://www.mobiletechs.com.au/understanding-data-classification/): How to classify, label, handle and destroy your organisation's data by sensitivity — Public, Internal, Confidential, Secret — with practical handling rules for every level.
- [Secure Use of Collaboration Tools](https://www.mobiletechs.com.au/secure-use-of-collaboration-tools/): Teams, Slack, SharePoint, Dropbox — how to share safely, manage guest access, use link expiry properly, and when NOT to send sensitive data over chat and file-share tools.
- [The Australian Essential Eight](https://www.mobiletechs.com.au/the-australian-essential-eight/): The ACSC Essential Eight explained in plain English: what each of the eight mitigations does, the three maturity levels, and how Australian businesses should prioritise them for real security.
- [Network Security Fundamentals](https://www.mobiletechs.com.au/network-security-fundamentals/): How firewalls, VLANs, network segmentation, VPNs and intrusion detection work together to protect your organisation — the fundamentals every business owner and IT person should know.
- [Browser Security and Extensions](https://www.mobiletechs.com.au/browser-security-and-extensions/): Your web browser is one of the most used — and most attacked — applications on your computer. How to keep it secure, spot risky extensions, and protect yourself from web-based threats.
- [QR Code Phishing (Quishing)](https://www.mobiletechs.com.au/qr-code-phishing-quishing/): QR code phishing — 'quishing' — bypasses traditional email security by hiding a malicious URL inside a QR image. How the attack works, why it's growing, and how to scan safely.
- [USB and Removable Media Security](https://www.mobiletechs.com.au/usb-and-removable-media-security/): USB drives and removable media are one of the most overlooked risks in the workplace. Why a 'found' USB should never be plugged in, and how to handle removable media safely.
- [Business Email Compromise (BEC)](https://www.mobiletechs.com.au/business-email-compromise-bec/): Business Email Compromise is one of the most financially damaging cyber crimes going. How BEC attacks use email impersonation and social engineering to redirect payments — and how to stop them.
- [AI Security Risks and Safe AI Usage](https://www.mobiletechs.com.au/ai-security-risks-and-safe-ai-usage/): AI tools like ChatGPT, Microsoft Copilot and Google Gemini are transforming work — and introducing new risks. How to use them safely, and how to recognise deepfakes, AI-generated phishing and voice cloning.
- [Supply Chain Security](https://www.mobiletechs.com.au/supply-chain-security/): How attackers compromise organisations through their suppliers, software dependencies and updates — and the vendor assessment, least-privilege access and SBOM habits that shrink your supply chain risk.
- [Wireless Network Security](https://www.mobiletechs.com.au/wireless-network-security/): How wireless security standards actually work, why the shared PSK on every device is a security nightmare, and how WPA3-Enterprise, separate SSIDs and rogue-AP detection protect your business.
- [Business Continuity and Disaster Recovery](https://www.mobiletechs.com.au/business-continuity-and-disaster-recovery/): How to plan for and recover from major disruptions — from ransomware to floods — with clear RTO and RPO targets, tested backups and failover, and a plan your team can actually execute.
- [Identity and Access Management (IAM)](https://www.mobiletechs.com.au/identity-and-access-management-iam/): How identity lifecycle management, least-privilege roles, SSO, MFA and quarterly access reviews protect your organisation from account takeover, insider misuse, and quiet permission creep.
- [Email Authentication: SPF, DKIM and DMARC](https://www.mobiletechs.com.au/email-authentication-spf-dkim-and-dmarc/): How SPF, DKIM and DMARC work together to stop email spoofing, protect your domain's reputation, and stop attackers sending mail as your business — with a practical rollout order.
- [Working Securely from Home](https://www.mobiletechs.com.au/working-securely-from-home/): The security risks of remote work — home routers, personal devices, IoT gear on the same network — and the practical fixes: company VPN, WPA3, a guest network for IoT, and clean device separation.
- [Reporting a Security Incident](https://www.mobiletechs.com.au/reporting-a-security-incident/): Early reporting is the single biggest factor in limiting damage from a cyber incident. What actually counts as an incident, why speed beats certainty, and how to report without fear of blame.
- [Mobile Device Security](https://www.mobiletechs.com.au/mobile-device-security/): Your work smartphone or tablet holds more sensitive data than your desktop. How to secure it with a strong PIN, biometrics, MDM and app-store discipline — and what to do the moment it's lost or stolen.
- [Physical Security and the Clean Desk Policy](https://www.mobiletechs.com.au/physical-security-and-the-clean-desk-policy/): Cybersecurity isn't only digital. How clean desk policy, screen locks, badge discipline and no-tailgating rules protect your organisation's information from real-world threats you can walk right up to.
- [Ransomware: What It Is and How to Avoid It](https://www.mobiletechs.com.au/ransomware-what-it-is-and-how-to-avoid-it/): How ransomware attacks work, how to prevent them with offline backups, patching and MFA — and why paying the ransom is almost always the wrong move, even when it feels like the only option.
- [Safe Internet Browsing](https://www.mobiletechs.com.au/safe-internet-browsing/): How to browse the web safely — spot secure connections, recognise fake websites, avoid drive-by downloads and pop-up scams, and stay clear of the traps that catch out even careful users.
- [Social Engineering Attacks](https://www.mobiletechs.com.au/social-engineering-attacks/): Attackers don't usually hack computers — they hack people. Phishing, vishing, pretexting, tailgating, BEC and baiting explained, plus the 'verify before you act' habit that stops all of them.
- [Password Security and Passphrases](https://www.mobiletechs.com.au/password-security-and-passphrases/): Passwords are the first line of defence on every account you hold. Why weak and reused passwords cause most compromises, how to build strong passphrases that are actually memorable, and where password managers fit.
- [Recognising Phishing Emails](https://www.mobiletechs.com.au/recognising-phishing-emails/): Phishing is the most common entry point for cyberattacks worldwide. How to spot the warning signs — mismatched sender addresses, dodgy links, urgency, unusual requests — before you click anything.
- [Cloud Security Fundamentals](https://www.mobiletechs.com.au/cloud-security-fundamentals/): The shared responsibility model, the misconfigurations that leak data most often, and how to secure Microsoft 365, AWS and Google accounts with MFA, access reviews and audit logs you actually look at.

## Pages
- [Careers](https://www.mobiletechs.com.au/careers-v2/): Work With Us
- [Articles](https://www.mobiletechs.com.au/articles/): Free, practical cyber security training from the team that protects Gold Coast homes and businesses every day. This library covers the threats we see costing our customers money — phishing emails, ransomware, QR-code scams, weak passwords, unsafe browsing — plus the frameworks serious businesses are expected to meet, including the Australian Essential Eight, Zero Trust, incident response, and business continuity. Each article takes a few minutes to read, and none of them assume a technical background.
- [Workshop Repairs – Gold Coast](https://www.mobiletechs.com.au/workshop-repairs-gold-coast/): Some jobs need more than an on-site visit can offer: complex hardware faults, liquid damage, full system rebuilds, extensive malware cleanups, or upgrades that need bench time. For those, we take your computer into the workshop — diagnosed, repaired, tested, and returned to you working.
- [Work From Home](https://www.mobiletechs.com.au/work-from-home/): Many businesses now run with staff working from home. Mobile Techs sets that up so it keeps working.
- [Bookings](https://www.mobiletechs.com.au/bookings/): Mobile Techs comes to your door across the Gold Coast and Brisbane, or connects remotely anywhere in Australia. We handle computer repairs, troubleshooting, large network fit-outs and VoIP installations.
- [Remote Support Service](https://www.mobiletechs.com.au/remote-support-service/): Don’t have the time for an on-site support service? As long as you have a working connection to the Internet, we can fix your computer in real time without coming to your home or office, wherever you are.
- [Services](https://www.mobiletechs.com.au/services/): Our services are designed to guarantee a one-stop option for all of your computer needs. Ranging from off-site remote upgrades and stability checks to on-site installation and repairs, we have a solution for every need — for homes and businesses alike.
- [Home](https://www.mobiletechs.com.au/): Fast, friendly computer repairs and IT support for homes and businesses — on-site across the Gold Coast, or remotely anywhere in Australia.
- [How We Work](https://www.mobiletechs.com.au/how-we-work/): Since 2008 we have worked the same way: find the cause, quote it before starting, repair it while you watch, and leave you able to avoid a repeat. No jargon and no mystery invoices.
- [Terms & Conditions](https://www.mobiletechs.com.au/terms-conditions/): These Terms & Conditions govern the supply of IT services by Mobile Techs ("we", "us", "our") to you, the customer. By booking, purchasing, or accepting any of our services — whether delivered on-site, remotely, or through a hosting account — you agree to these terms. Our services are available to both residential (home) and business customers, and include:
- [Privacy Policy](https://www.mobiletechs.com.au/privacy-policy/): Mobile Techs ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. It applies to information collected through our website, our on-site and remote IT services, and our web hosting services.
- [Contact](https://www.mobiletechs.com.au/contact/): Send us a message using the form below and we'll get back to you within one business day. Need help sooner? Call 1300 644 588 — phones are answered 8:30am – 4:30pm Monday to Thursday and 8:30am - 4:00pm Fridays (AEST).
- [About Us](https://www.mobiletechs.com.au/about-us/): About Us
- [FAQ](https://www.mobiletechs.com.au/faq/): Answers to the questions we're asked most often about rates, bookings, remote support and more. Can't find what you're after? Call 1300 644 588 or send us a message.

## Services
- [FreePBX Operator Panel](https://www.mobiletechs.com.au/service/freepbx-operator-panel/): PROP (PHP React Operator Panel) is a self-hosted operator console for Asterisk and FreePBX phone systems, built by Mobile Techs as a replacement for FOP2. Receptionists, support teams and managers get one live view of every extension, queue, conference, trunk and call in progress, with one-click call control, drag-and-drop transfer, team chat, call history and queue reporting, and zero-touch desk-phone provisioning underneath.
- [Website SEO Audit & Monitoring](https://www.mobiletechs.com.au/service/website-seo-audit-monitoring/): Search engines read your website differently from the way your customers do. When your headings are unreadable to a crawler, your pages load slowly, or your contact details disagree across the site, you fall behind competitors who fixed those things. Our audit runs your site through 90+ of the checks Google's own systems use, then returns a plain-English report of what is holding you back and how to fix each item.
- [Device Migration](https://www.mobiletechs.com.au/service/device-migration/): Got a new computer? We move everything across from your old one — files, photos, emails, programs, printers and settings — so you can sit down and just keep working.
- [Linux Server Management & Configuration](https://www.mobiletechs.com.au/service/linux-server-management-configuration/): We've been working with Linux since 1998 — real hands-on experience from the days of hand-compiled kernels and text-only installs, through to today's cloud instances and containers. That's more than 25 years of building, securing, tuning and rescuing Linux servers, and it's the backbone of our own hosting, email and VoIP infrastructure. Hand your server to Mobile Techs and it goes to someone who has run production Linux systems for decades.
- [WordPress Design & Management](https://www.mobiletechs.com.au/service/wordpress-design-management/): WordPress powers a huge share of the web — and Mobile Techs has been building, migrating, securing and maintaining WordPress sites for businesses across the Gold Coast, Brisbane and Australia-wide for years. Whether you need a brand-new website designed from scratch, an existing site moved to faster hosting, a tired site brought up to date, or someone reliable to keep it running and secure, we handle the whole lifecycle — design, migration, upgrades and ongoing management.
- [Microsoft 365 Setup & Configuration](https://www.mobiletechs.com.au/service/microsoft-365-setup-configuration/): Mobile Techs sets up, migrates and manages the complete Microsoft 365 and Microsoft Cloud stack for businesses across the Gold Coast, Brisbane and Australia-wide — remotely or on-site. Whether you're starting fresh with your first tenant, moving off an old email host, or handing a messy existing environment to someone who will take control of it, we get Microsoft 365 working: email, files, identity, security and licensing, all configured to best practice and explained in plain English.
- [Home Automation](https://www.mobiletechs.com.au/service/home-automation/): Take back control of your home with a private, locally-run smart home built around Home Assistant — no monthly subscriptions, no cloud lock-in, and your data stays in your house. Mobile Techs designs, installs and configures complete automation systems across the Gold Coast and Brisbane, and can manage most ongoing changes remotely anywhere in Australia. We have built these systems for over 18 years, and we build them to keep working without your attention.
- [Remote Security Audit](https://www.mobiletechs.com.au/service/remote-security-audit/): Know what the internet can see about you — before an attacker does. Our Remote Security Audit assesses your organisation's external attack surface the way an adversary would: from the outside, over the public internet, with no software to install. In a single pass we map your exposed services, test your defences with a full port sweep, check your TLS certificates, email security (SPF, DKIM and DMARC) and DNS, and correlate everything against live threat intelligence — including the CISA Known Exploited Vulnerabilities catalogue — so you fix what attackers are exploiting first.
- [Asterisk PBX Custom Dial Plan](https://www.mobiletechs.com.au/service/asterisk-pbx-custom-dial-plan/): Get your Asterisk-based phone system working the way your business does. Mobile Techs writes custom Asterisk dial plans covering IVR menus, call queues, ring groups, time-based and after-hours routing, voicemail-to-email, and call recording — whether it's a new build or changes to an existing Asterisk or FreePBX system.
- [Custom Projects](https://www.mobiletechs.com.au/service/custom-projects/): Some jobs don't fit a standard service description. We design and deliver custom IT projects for Gold Coast homes and businesses: office network fit-outs, custom Linux servers, VoIP phone systems, VPN and remote access setups, monitoring solutions, and tailor-made packages that combine whatever your situation needs.
- [Laptop Repairs](https://www.mobiletechs.com.au/service/laptop-repairs/): Mobile Techs repairs laptops of all major brands — Toshiba, Acer, HP, Compaq, ASUS, Sony, Dell, Lenovo and Apple. Whatever the fault — a cracked screen, a keyboard that's given up, a battery that dies by lunchtime, or a machine that has slowed to a crawl — our technicians diagnose the cause and give you an honest assessment of your repair options before any work begins.
- [VoIP Services](https://www.mobiletechs.com.au/service/voip-services/): Mobile Techs IT can offer you an on-premises VoIP solution or a fully hosted VoIP service, with reasonable rates for lines and calls. Running on our own custom Linux-based servers, our systems can save you thousands compared to a generic PBX — and because we build them ourselves, value-added services like traffic monitoring, VPN connectivity and file sharing can run on the same box.
- [On-Site Business IT Services](https://www.mobiletechs.com.au/service/on-site-business-it-services/): Mobile Techs provides expert on-site IT support for businesses across the Gold Coast and surrounding areas, with same-day and emergency appointments available. With over 18 years of industry experience, our technicians handle workstations, servers, networking, Wi-Fi, printers, email, VoIP phone systems, backups, and security — diagnosing and resolving issues at your premises with minimal disruption to your staff and customers.
- [Monitoring Services](https://www.mobiletechs.com.au/service/monitoring-services/): Downtime costs you sales, enquiries and customer patience. Mobile Techs can monitor your website, server, or network equipment around the clock and alert you the moment there's downtime or a possible outage, so problems get fixed before most of your customers even notice. With over 18 years of industry experience running our own hosting and VoIP infrastructure, we know what to watch for and how to respond.
- [Hosted Services](https://www.mobiletechs.com.au/service/hosted-services/): Mobile Techs provides hosting for all your business or personal needs, from basic personal sites and e-commerce hosting to application hosting, email-only accounts, hosted Exchange, and hosted VoIP solutions. Working with Linux since 1998 in large-scale web hosting, our technicians troubleshoot and resolve issues themselves — no waiting on an offshore helpdesk. Combined with our monitoring systems, our support team is alerted immediately if an outage occurs, backing our 99.99% uptime guarantee.
- [Data Recovery](https://www.mobiletechs.com.au/service/data-recovery/): Lost files after a drive failure or accidental deletion? Mobile Techs can recover your data from a failed or damaged hard drive, an accidentally formatted disk, deleted files or a corrupted partition — on traditional hard drives, SSDs, USB sticks and memory cards. As long as the drive is physically sound, our technicians use proven software recovery techniques to extract your files. With over 18 years of industry experience, we have recovered files for Gold Coast homes and businesses since 2008 — often the same day.
- [VoIP Fax2Email](https://www.mobiletechs.com.au/service/voip-fax2email/): Receive faxes from any standard fax machine directly to your email inbox — no fax machine, no paper, no dedicated phone line. Mobile Techs Fax2Email runs on our own VoIP infrastructure, with servers built for high-volume, business-grade fax receiving and superior image quality and reliability. Get a new Australian geographic number, or port your existing fax number across. There is no software to install and nothing extra to set up at your end.
- [VoIP Configuration](https://www.mobiletechs.com.au/service/voip-configuration/): Many users give up on VoIP because of the configuration needed to get it working properly — often unaware the real culprit is a network misconfiguration, the router's firewall, or a setting like SIP ALG mangling their calls. With over 18 years of VoIP experience for home and business users, Mobile Techs gets your service working, from a single handset to a complex multi-location network. We can also build and configure a custom Linux-based VoIP server on the open-source Asterisk platform.
- [Virus & Malware Removal](https://www.mobiletechs.com.au/service/virus-malware-removal/): Mobile Techs offers a comprehensive service to remove viruses, trojans, ransomware, spyware, adware and other unwanted programs from any computer or laptop — Windows or Mac, all major brands. With over 18 years of industry experience we know how infections behave and where they hide: we remove the malware, repair the damage it caused, close the door it came in through, and verify the system is clean before we're done. Removal can be carried out remotely Australia-wide or on-site across the Gold Coast and Brisbane, with most cleanups completed the same day.
- [On-Site Home IT Services](https://www.mobiletechs.com.au/service/on-sitehome/): Mobile Techs provides same-day on-site computer repairs, upgrades, and troubleshooting for homes and businesses on the Gold Coast and surrounding areas. With over 18 years of industry experience, our technicians bring the workshop to you — diagnosing and fixing hardware faults, software issues, slow performance, virus and malware removal, data recovery, and everything in between, often resolved in a single visit.
- [Managed IT Services](https://www.mobiletechs.com.au/service/managed-it-services/): Your growing business needs reliable IT to support it, but most small and medium businesses can't justify a full-time IT department. A Mobile Techs Managed Service contract gives you one for a predictable monthly cost: your computers, servers and network proactively monitored, patched and protected around the clock, with unlimited remote support whenever someone needs a hand. Since 2008 we've been the IT department for Gold Coast businesses that don't like surprises.
- [Website and Server Security](https://www.mobiletechs.com.au/service/website-server-security/): If your website runs WordPress, Joomla or another content management system, check when it — and every plugin on it — was last updated. New vulnerabilities are found in common web software every week, and outdated sites are found and exploited automatically, not by someone targeting you personally, but by bots scanning the whole internet for known holes.