Managed IT Services - Business

What are managed services?

Your growing business needs efficient IT and networking infrastructure to support advanced productivity tools and business applications. But instead of spending significant budget and man hours deploying and managing your own it systems and network infrastructure, you would rather allocate your resources to what’s more important to you – the growth of your business.

Mobile Techs Managed IT Services is like having your own IT Manager but for a fraction of the monthly cost. Our experienced technicians monitor your network in the background ensuring your devices are virus free, your data securely backed up at regular intervals, proactively installing required updates to operating systems and critical applications, creating new users (and removing old ones) from your domain all while managing hardware integrity.

Mobile Techs Managed Business IT Packages

Basic Remote/Phone HelpDesk

Monitoring and Help Desk Support

We provide core monitoring of your servers plus Remote Help Desk Support – OnSite, Workshop repairs and replacement hardware will incur additional charges at discounted rates.  Many businesses prefer this option as it provides a way of getting to know how we operate before committing to a higher fixed rate plan.

The basic IT Support plan allows a minimum of 3 desktop workstations, up to a maximum of 20 with 2 servers.

  • Monitoring of servers as required.
  • Unlimited Phone Support
  • Unlimited Remote Support
  • System monitoring as required

Pricing:

$25 Per Computer per month.

$140 Per Server* per month.

Contact Mobile Techs to find out more

Mid Range Remote/Phone Helpdesk + Maintenance

Maintenance and Help Desk Support

Includes all the features of the Basic plan with monthly Server Maintenance. OnSite, Workshop repairs and replacement hardware will incur additional charges at discounted rates.

The Mid Range IT Support plan allows a minimum of 5 desktop workstations and 1 servers.

  • 24/7 Monitoring of all servers and PCs
  • Unlimited Phone Support
  • Unlimited Remote Support
  • Management of servers
  • Scheduled server maintenance

Pricing

$50 Per computer per month

$185 Per Virtual Machine per month

$250 Per Server per month

$180 Per Linux Server (Local) per month

Contact Mobile Techs to find out more

Enterprise Phone/Remote + Maintenance + Emergency/After Hours

Monitoring, Maintenance, Help Desk Support and After Hours / Emergency Assistance

This is our most popular plan as it covers most of your needs and makes your business’s technology simple and predictable.  Replacement hardware and additional OnSite work outside of the allocated times will incur additional charges at discounted rates.

  • 24/7 Monitoring of all servers and PCs
  • Unlimited Phone Support
  • Unlimited Remote Support
  • Management of servers and networks
  • Scheduled server maintenance (1 hr per month)
  • Unscheduled onsite server support
  • Regular onsite maintenance visits (once per month if needed 1 hour max)
  • Emergency After Hours Remote / Phone Support (Toll Free number provided.)

Pricing

$80 Per Computer per month

$150 Per Virtual Machine per month

$350 Per Windows Server per month

$300 Per Linux Server (Local) per month

Contact Mobile Techs to find out more

Fine Print!

* - Virtual infrastructure (Virtual Machines) support is not available on the Basic plan