On-Site Home IT Services
On-Site Home IT Services Gold Coast
Mobile Techs provides expert, same-day on-site computer repairs, upgrades, and troubleshooting for homes and businesses on the Gold Coast and surrounding areas. With over 18 years of industry experience, our technicians bring the workshop to you — diagnosing and fixing hardware faults, software issues, slow performance, virus and malware removal, data recovery, and everything in between, often resolved in a single visit.
We don’t just fix the problem and leave. Every on-site visit includes hands-on training tailored to you, so you walk away knowing simple, practical steps to keep your computer running smoothly, avoid common pitfalls, and get more life out of your equipment.
What We Fix at Your Place
Slow or Misbehaving Computers
Tune-ups, Windows clean-ups, and SSD or memory upgrades that make an older computer feel new again — usually far cheaper than replacing it.
New Setups & Installations
New computers set up properly with your files, email and programs transferred from the old machine — plus printers, storage and smart devices all talking to each other.
Wi-Fi & Internet Problems
Dead spots, dropouts and slow spots fixed — NBN modem and router configuration, mesh Wi-Fi systems, and network wiring where it’s needed.
Virus & Malware Cleanups
Pop-ups, scareware and infections removed comprehensively, your system secured, and protection set up so it doesn’t happen again.
Data Recovery & Backups
Deleted files and failing drives recovered where possible — then an automatic backup set up so the next scare is just an inconvenience.
Email, Accounts & Printers
The everyday frustrations: email working on every device, locked-out accounts recovered and secured, and printers that actually print.
What to Expect From a Visit
1
Book a Time That Suits
Call 1300 644 588 or book online — same-day appointments are often available across the Gold Coast.
2
Plain-English Diagnosis
Your technician finds the cause and explains what’s wrong and what it will cost — before any work goes ahead. No jargon, no surprises.
3
Fixed While You Watch
Most problems are resolved in a single visit — and you get hands-on tips as we go, so you’re better equipped than before it broke.
On-Site Rates
On-site visits are billed for the first hour, then in 30-minute increments — and quick follow-up questions can often be handled by phone or remote support at the lower remote rates below.
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Phone / Remote Support (Business Hours) $35/15 Minutes
Remote / Phone support is billed in 15 Minute increments.
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Phone / Remote Support (After Hours) $45/15 Minutes
Remote / Phone support is billed in 15 Minute increments.
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On-Site - Standard (Business Hours) $180/Hour
On-Site services are billed for the first hour then 30 minute increments.
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On-Site - Emergency (Business Hours) $220/Hour
On-Site services are billed for the first hour then 30 minute increments.
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On-Site - After Hours / Weekends $260/Hour
On-Site services are billed for the first hour then 30 minute increments.
Ready for a house call?
Same-day appointments are often available — tell us what’s happening and we’ll bring the workshop to you.