Monitoring Services
Monitoring Services Gold Coast
For any website or server, downtime kills — lost sales, missed enquiries, and frustrated customers. Mobile Techs can monitor your website, server, or network equipment around the clock and alert you the moment there’s downtime or a possible outage, so problems get fixed before most of your customers even notice. With over 18 years of industry experience running our own hosting and VoIP infrastructure, we know what to watch for and how to respond fast.
Monitoring can cover uptime, service availability, disk space, and performance, with alerts by email or phone the moment something looks wrong. Combine monitoring with a Mobile Techs IT Service Contract and we don’t just alert you — an assigned technician can respond to incidents directly, ensuring maximum up-time for your website, devices, and network.
How Your Monitoring Is Delivered
SNMP Monitoring
In-depth device monitoring via SNMP for capable routers, switches, servers and firewalls — interface status, bandwidth, CPU, memory, disk space and more. Access is locked down with source IP address restrictions configured on your router (where supported), so only our monitoring platform can query your equipment.
ICMP Uptime Monitoring
Lightweight ping-based uptime monitoring for any internet-connected device or service — a simple, reliable heartbeat check that tells us the moment something stops responding, ideal where SNMP isn’t available or isn’t needed.
Alerts, Handled Your Way
Without a service contract, notifications go straight to you the moment something looks wrong, so you can act on them. With an active Mobile Techs service contract, the alerts come to us — and we respond directly, often before you even knew there was a problem.
RMM for Service Contract Clients
Service contract clients already benefit from direct monitoring through the Mobile Techs Remote Management and Monitoring (RMM) platform — installed on servers and workstations, it continuously watches system health, patching and security, going deeper than network-level checks alone.
Not sure which approach fits your equipment? We’ll assess what your network supports and recommend the right mix — and if you’d like alerts handled for you end to end, ask about a Managed IT service contract.
