On-Site Business IT Services
On-Site Business IT Services Gold Coast
Mobile Techs provides expert on-site IT support for businesses across the Gold Coast and surrounding areas, with same-day and emergency appointments available. With over 18 years of industry experience, our technicians handle workstations, servers, networking, Wi-Fi, printers, email, VoIP phone systems, backups, and security — diagnosing and resolving issues at your premises with minimal disruption to your staff and customers.
For organisations that need reliable support on a regular basis, our Business IT Support contracts include priority trouble-ticket resolution, scheduled maintenance, and discounted rates on additional work — and higher-level plans add access to our Emergency After-Hours Support Hotline. By getting to know your systems and your staff, we resolve problems faster and keep your business running.
What We Handle On-Site
Workstations & Servers
Staff machines deployed (with full data migration), repaired and upgraded; physical servers maintained and rebuilt — with disruptive work scheduled around your trading hours.
Networks & Wi-Fi
Office network fit-outs, switches and routers, business-grade Wi-Fi coverage, and cabling — designed, implemented and documented properly.
Email & Microsoft 365
Business email that works on every device — Microsoft 365 setup, migrations, shared mailboxes and the account issues that grind a team to a halt.
VoIP Phone Systems
Business phone systems installed and configured on-site — hosted or on-premises iPBX, with number porting and custom call routing.
Backups & Security
Business-grade backups that actually run, endpoint protection, firewall configuration and security hardening — so one bad click doesn’t become a bad month.
Printers, POS & Peripherals
The gear that keeps a business moving: printers and scanners on the network, label printers, EFTPOS and point-of-sale connectivity sorted.
How Business Support Works
1
Priority Response
Call 1300 644 588 or book online — same-day and emergency appointments are available, and service contract clients jump the queue with guaranteed response times.
2
Diagnose Around Your Business
We work around your staff and customers, find the cause, and explain what’s wrong and what it will cost — in plain English, before work proceeds.
3
Fix & Document
The problem gets resolved on-site with minimal downtime — and we document what changed, so every future job on your systems starts faster.
4
Beyond the Visit
Quick follow-ups handled remotely at lower rates — or move to a Managed IT contract for monitoring, patching, priority response and the after-hours emergency hotline.
On-Site Business Rates
On-site visits are billed for the first hour, then in 30-minute increments. Service contract clients receive priority scheduling and discounted rates on additional work — see our Managed IT Services for contract inclusions and per-device pricing.
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Phone / Remote Support (Business Hours) $35/15 Minutes
Remote / Phone support is billed in 15 Minute increments.
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Phone / Remote Support (After Hours) $45/15 Minutes
Remote / Phone support is billed in 15 Minute increments.
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On-Site - Standard (Business Hours) $180/Hour
On-Site services are billed for the first hour then 30 minute increments.
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On-Site - Emergency (Business Hours) $220/Hour
On-Site services are billed for the first hour then 30 minute increments.
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On-Site - After Hours / Weekends $260/Hour
On-Site services are billed for the first hour then 30 minute increments.
Need a technician at your office?
Same-day and emergency appointments across the Gold Coast and Brisbane — tell us what’s down and we’ll get your business moving again.