Asterisk PBX Custom Dial Plan
Asterisk PBX Custom Dial Plans
Get your Asterisk-based phone system working exactly the way your business does. Mobile Techs writes custom Asterisk dial plans covering IVR menus, call queues, ring groups, time-based and after-hours routing, voicemail-to-email, and call recording — whether it’s a new build or changes to an existing Asterisk or FreePBX system.
Running our own Asterisk-based VoIP infrastructure for many years means we’ve built and debugged dial plans of every shape — including the automated after-hours emergency support routing we use ourselves. We can work remotely on your existing system anywhere in Australia, or on-site across the Gold Coast.
What We Can Build Into Your Dial Plan
Call Authentication
PIN and password verification before calls are routed, caller-ID based access control, and allowlists — the same approach behind our own after-hours emergency support line.
Database Integration
Live lookups against your customer or order database mid-call — identify callers, route by account status, and log call outcomes straight back to your systems.
Text-to-Speech
Dynamic announcements generated from live data — order status, wait times, account details — read to the caller naturally, with no studio recordings needed for every change.
Smart Call Routing
IVR menus, call queues and ring groups, time-based and after-hours routing, failover to mobiles — calls always land with the right person at the right time.
Voicemail & Recording
Voicemail-to-email delivery, selective or full call recording, and custom notification flows so nothing gets missed.
Works With Your Existing System
New builds or changes to an existing Asterisk or FreePBX system — delivered remotely anywhere in Australia, or on-site across the Gold Coast.
Put together, it looks like this: a caller dials your support line and enters their customer PIN. The dial plan verifies them, looks up their account in your database, greets them by name with their current order status read aloud via text-to-speech — then routes them straight to the right person. That’s a custom dial plan working for your business.
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Phone / Remote Support (Business Hours) $35/15 Minutes
Remote / Phone support is billed in 15 Minute increments.
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Phone / Remote Support (After Hours) $45/15 Minutes
Remote / Phone support is billed in 15 Minute increments.
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On-Site - Standard (Business Hours) $180/Hour
On-Site services are billed for the first hour then 30 minute increments.
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On-Site - Emergency (Business Hours) $220/Hour
On-Site services are billed for the first hour then 30 minute increments.
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On-Site - After Hours / Weekends $260/Hour
On-Site services are billed for the first hour then 30 minute increments.