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Remote IT Support
Don’t have the time for an on-site support service? As long as you have a working connection to the Internet, we can provide on-site support, in real-time, without ever coming to your home or office no matter where you are in the world!
Your computer fixed in real-time at your convenience day or night, weekend or weekday. Have a virtual computer helpdesk at your fingertips. Follow along as our experienced Technician troubleshoots your problem, or go about your business as usual, it’s your choice.
Experience the power and freedom of remote computer support with Mobile Techs.
To take advantage of this system, simply contact Mobile Techs to arrange a suitable time, the operator will provide you with a password required to connect. Then download the Mobile Techs remote support application, when you are ready double click on the downloaded program and enter your password. Your assigned technician will be notified that you are ready for connection, sit back and watch while we control your PC remotely.
Once completed the remote application will remove itself from your system, leaving no trace that it ever existed.
This service is billed in 15-minute increments. We accept Visa and Mastercard payments for remote users. You also have the option to prepay your account, discounts are offered for prepaid customers.
Unattended remote support option is available for scheduled maintenance while on an active Managed IT Service plan. Contact Mobile Techs IT Service to discuss further.
